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Service

UX Audit and Plan

Find what slows your users down, or what your service could become. Get a fix list, a plan and a fixed quote.

Price$990
Time1 to 2 weeks

Best for: a live product that is not working well yet, or a service you want to turn into software.

Who it is for

  • You have users, but sign-ups, activation or upgrades are lower than you expected.
  • You are not sure what to fix first, and every opinion on the team is different.
  • You run a service business and want to know if part of it can become a product.
  • You want a fixed quote for the next step before you spend more.

What you get

  • A review of your product from sign-up to paid
  • A fix list, in the order we would do it
  • 2 key screens redesigned
  • A 60-minute walkthrough call
  • A fixed quote for the next step
  • For a service business: a process map, the first product to build and the MVP scope

How it runs

4 steps, a Loom every week and a fixed quote before work starts.

  1. Kickoff

    A short call about your product, your users and what is not working. You share a login or a link, and your analytics if you have them.

  2. Review

    We use the product the way a new user does, from sign-up to paying. For a service business, we map how you deliver the work today.

  3. Fix list or plan

    You get the problems in order of impact, with the fix for each. For a service, you get the first product to build and its scope.

  4. Walkthrough

    A 60-minute call where we go through everything together, show the 2 key screens and give you a fixed quote for what comes next.

What you walk away with

Files and documents that are yours once the project is paid in full.

  • Written review of the flow, with screenshots
  • Fix list in priority order
  • 2 key screens redesigned in Figma
  • Recording of the walkthrough call
  • Fixed quote for the next step
  • Service businesses: process map, first product and MVP scope

Questions about this service

What do you need from me?

A login or a link to the product, and access to your analytics if you have them. We also ask for 30 minutes of your time at the start and 60 minutes at the end.

Can I put the $990 toward a bigger project?

Yes. If you continue with us within 30 days, the audit fee is credited in full.

Do you fix the problems too?

We can. The audit ends with a fixed quote for the next step, which can be a design sprint, a build or a monthly Design Partner plan. You can also take the fix list to your own team.

I run a service business. Is this for me?

Yes. Instead of a product review, you get a process map of how you deliver your work, the first product we would build, the MVP scope and a fixed quote.

How is this different from the free design review?

The free review is a short video on one page or flow with 3 fixes. The audit covers the whole path from sign-up to paid, redesigns 2 key screens and ends with a plan and a quote.

MD Rakib ShekhTalk to RakibFounder, Sigma Studio

Tell us what you’re building

Book a short call, or send your product for a free review. Either way, you’ll get honest feedback, even if we’re not the right fit.

Calls Saturday to Thursday · 10:00 to 23:00 Dhaka time

1

Book a short call

Pick a day. You’ll see the open times on the next step.

Book a call
2

Or get a free design review

Send a link. You get a short video with 3 fixes within 48 hours.

Thanks, it’s in.Rakib will send your video review to this email within 48 hours.
Send for a free review