Notes on product design and AI product UX
Plain-language notes on product design, design engineering and AI product UX, from the studio.
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When to redesign a SaaS product, and when to fix what you have
Many redesigns start from taste, not evidence. A way to decide between a full SaaS redesign and staged fixes, with an audit as the first step.
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AI loading, streaming and error states that keep users calm
Waiting on a model is slow and uneven. How to design streaming, progress, partial answers, timeouts and wrong answers, with copy for each state.
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Build vs buy a design system: what small teams should do
Most early teams should not build a full design system. We compare a library, a starter kit and a custom system, with trade-offs and our default advice.
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B2B SaaS design: what is different from consumer apps
B2B products have roles, permissions, dense tables and long sessions. How these shape design choices, and where consumer habits do not carry over.
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What happens in an MVP design sprint, week by week
A clear look at our four-week MVP design sprint: what we do each week, what you review, what we need from your team, and what you hold at the end.
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SaaS dashboard design: choosing what goes on the first screen
A dashboard should answer the user's first question, not show every number. How to pick metrics, set layout, and move the rest to other pages.
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Showing sources and citations in AI answers
Users trust answers they can check. How to design inline citations, source panels, links to the exact passage, and the case where there is no source.
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Figma prototype vs code prototype: when to use which
Both kinds of prototype have a place. We compare them on speed, realism, cost and handoff, so you can pick by the question, not by habit.
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Core Web Vitals for SaaS marketing sites: what to fix first
A short order of work for a faster marketing site: measure first, then fix images, fonts, layout shift and third-party scripts, in that order.
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SaaS pricing page design: layout, plan names and what to show
A pricing page has one job: help a buyer pick a plan. Here is how we handle plan count, names, comparison tables, billing toggles and FAQs.
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Working with a design studio in Bangladesh: time zones, payments and process
What it is like to hire a design studio in Dhaka from the US, UK or EU: overlap hours, how we communicate, contracts, invoices and straight answers.
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Prompt box design: patterns for AI products
The input box sets the tone for an AI product. Patterns for example prompts, context chips, attachments, controls, keyboard and mobile use.
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